Technology Adoption Diagnostic

Know your adoption risk before it costs you.

A structured assessment of the people and adoption risks behind your technology change - scored, ranked, and turned into a practical 30-day action plan before go-live gets expensive.

7Readiness Areas
4Assessment Touchpoints
30dAction Window
Free Snapshot

Take the 60-second Change Complexity Check

Answer three questions for an initial indication of complexity and adoption challenge - not the full assessment.

Estimated complexity -

See what a full assessment would identify →
20+

Years of hands-on change management experience behind every assessment

APMG

Accredited Change Management practitioner qualification

100%

Of assessments reviewed and interpreted by a person, not auto-generated

Why it matters

Technology can be ready before the organisation is.

A technically successful implementation does not guarantee that people will adopt and sustain the new way of working. This assessment finds the gaps while there's still time to close them.

01

See the real risk

A plain-language complexity rating and a ranked list of the risks most likely to derail adoption - not a generic checklist.

02

Get a 30-day plan

Practical, specific actions tied to your actual scores - brief managers, close training gaps, establish adoption measures.

03

Track it over time

Retake the assessment at four key points in your change and see readiness move from baseline through to embed.

Our approach

Built around a practical assessment methodology

The assessment combines structured stakeholder input with a consistent scoring methodology across seven readiness dimensions. Responses are reviewed and interpreted before the report is issued - we don't publish the detailed questionnaire or scoring model, because that's what makes the diagnosis reliable rather than something you could rate yourself.

Who's behind it

Founded on real-world change experience

ChangeReadySolutions was founded by Trevor Gerrard, who brings more than 20 years of practical change management experience across public and private sector organisations, backed by an APMG International-accredited Change Management practitioner qualification.

His experience spans the people side of complex technology and business transformations, including ERP, CRM, Microsoft 365, AI, IT infrastructure, contact centres, cloud migration, cybersecurity and HR/HCM implementations.

That experience is built into the ChangeReadySolutions approach. Our assessments focus on the organisational and adoption risks that can derail an implementation - not generic change management best practice.

Two ways to work with us

Running the change, or delivering the technology behind it?

Both get the same rigorous assessment. Where it fits into your work is different.

For organisations

Assess Your Change

A structured, independent view of the adoption risk behind your technology change - scored, ranked, and turned into a 30-day action plan.

Assess My Change →
For implementation partners

Partner With ChangeReadySolutions

You deliver the technology. We assess whether the organisation is ready to adopt it.

Add an independent adoption-risk assessment to your technology implementation - we help make your implementation more successful, not question whether it's good enough.

  • Hidden risks: Identify organisational and adoption risks that aren't visible from the technical implementation.
  • Independent view: Give your client an evidence-based readiness view without creating another large change workstream.
  • Early warning: Surface adoption issues early enough for your team and the client to act, before they become programme problems.
  • Beyond go-live: Support the journey from successful technical implementation to successful adoption.
Talk to us about partnering →
The journey

Seven dimensions of adoption readiness.

Every assessment scores the same seven areas, so results are consistent and comparable across rounds.

01Leadership
02Change Understanding
03People Impact
04Manager Readiness
05Communication
06Training / Capability
07Adoption Measurement

Four touchpoints, one continuous picture.

The same seven readiness areas are tracked at four points across your change, so you always know whether things are improving - not just where they stood on day one.

Don't just measure readiness. Measure whether it changes.

This page shows the full 4-touchpoint bundle. Prefer a single check-in instead? See both options on Pricing

S1 · BASELINE
Before Planning
Sets your starting readiness score
S2 · PRE-GO-LIVE
1–2 Weeks Out
Last chance to fix gaps before launch
S3 · EARLY ADOPTION
4–6 Weeks Post
Tests whether the risks actually landed
S4 · EMBED
3–6 Months Post
Confirms the change has actually stuck
What you receive

Every assessment produces the same report.

One structured document, six sections, built from your answers - not a template with your logo on it.

  • 01

    Change Overview

    What's changing, why, who's affected, and when.

  • 02

    Complexity Assessment

    A plain-language rating - Low, Medium, or High - with the specific factors driving it.

  • 03

    Readiness Assessment

    Scores across seven areas: leadership, understanding, people impact, managers, communication, training, and adoption.

  • 04

    Top Risks

    The four issues most likely to undermine adoption, ranked by severity.

  • 05

    Recommended Actions

    Specific, practical steps for the next 30 days - not consultancy language.

  • 06

    Initial Roadmap

    A simple timeline from now through to embed, so everyone knows what's next.

Example assessment

Here's what you actually receive.

A worked example, built to show the format and level of detail - not a real client.

Illustrative example only. Any resemblance to a real organisation is coincidental.

350 employees · New ERP implementation · 5 months to go-live

Overall readiness

60% - AMBER
Leadership82%
Change Understanding61%
People impact58%
Manager readiness43%
Communication71%
Training / Capability67%
Adoption39%
Highest risk: Manager readiness

Managers understand what the ERP system does, but there's little evidence they understand what they personally need to do differently to help their teams adopt it. This gap compounds two other weak areas: People Impact (58%) shows the day-to-day disruption hasn't been fully mapped for affected teams, and Adoption Measurement (39%) shows no mechanism yet exists to catch struggling teams after go-live. Together, these point to the same root cause - the technical cutover has been planned in detail, but ownership for making the new way of working actually stick has not.

Recommended priority - within 30 days

  • Brief all people managers directly on their specific role in supporting adoption, not just the system's function.
  • Assign clear ownership for tracking adoption in each affected department from week one of go-live.
  • Build a lightweight escalation path so managers can flag struggling team members early, before it shows up as failed adoption.

Reviewed and refined by our assessor before delivery - not an automated output.

Ready to see where your change actually stands?

Assess My Change →
Common questions

Before you ask, we'll ask ourselves.

"Our implementation partner already handles change."

They're usually measured on a successful technical go-live, not sustained adoption months later - and they're marking their own homework. This is an independent second opinion that sits alongside their work, not a replacement for it.

"We already have a Change Manager."

Good - that's exactly who this is for. It gives your Change Manager objective, board-ready evidence instead of anecdote, and can surface gaps between what leadership believes and what managers or staff are actually experiencing.

"Can't we just run a survey ourselves?"

You can collect answers. What's harder to do internally is get honest answers - people are more candid with a neutral outsider - and turn scores into a specific, prioritised 30-day plan rather than a spreadsheet of numbers.

"Is this expensive for a questionnaire?"

The questionnaire itself takes people ten minutes. What you're paying for is the interpretation - twenty years of pattern recognition applied to your specific risk profile, reviewed and written up by a person before it reaches you.

Pricing

Priced by the size of the change, not the size of the invoice.

Every assessment is a fixed price agreed up front. The full journey - all four touchpoints - costs less per round than booking them separately.

Assessments from £1,300

For a £250k-£1m implementation, that's typically under 1% of the total project cost - protecting the spend that's already committed.

Final price depends on organisation size, complexity of the implementation, number of people affected, implementation stage, and assessment scope - confirmed on a short scoping call before anything is booked. Every assessment is individually scoped and priced upfront; there are no open-ended consultancy day rates.

Start here

Single Assessment

One diagnostic at whichever stage you choose - most commonly before go-live. You get the full report: complexity rating, readiness scores across all 7 areas, top risks, and a 30-day action plan.

Best for: a one-off check before a major decision, or if you're not ready to commit to tracking the full change yet.

Full journey

4-Touchpoint Bundle

The same assessment run at all four stages - Baseline, Pre-Go-Live, Early Adoption, and Embed - plus a trend view showing whether readiness is improving or slipping as the change progresses.

Best for: teams who want to catch problems early and confirm the change has actually stuck months later, not just at launch.

Limited · first clients only

Founding client offer

We're taking on a small number of founding clients at a nominal fee, in exchange for a short testimonial and permission to use your anonymised scores in future benchmarking. Same assessment, same report, same level of scrutiny - just an honest trade while we build our track record.

Available now: ask about founding client terms when you get in touch.

Tier 1
Under 50 employees
Small team or single-department change
Single assessmentFrom £1,300
4-touchpoint bundleFrom £2,700
Tier 2
50–200 employees
Departmental or multi-team change
Single assessmentFrom £1,900
4-touchpoint bundleFrom £3,600
Tier 4
500+ employees
Enterprise-scale change
Single assessmentFrom £3,500
4-touchpoint bundleFrom £6,000

Final pricing is confirmed after a short scoping call, based on headcount, timeline, and number of departments affected. Payment is required either prior to the assessment being issued or upon receipt of a purchase order.

Not sure which tier fits your change?

Tell us the basics and we'll confirm your price before anything is booked.

Assess My Change →
About ChangeReadySOLUTIONS

A diagnostic for the part of change that usually gets ignored.

ChangeReadySolutions exists because technology projects are usually judged on whether the system works - and rarely on whether anyone actually changed how they work. We built a structured way to catch that gap early, score it honestly, and turn it into a plan someone can act on within 30 days.

Every assessment is reviewed before it's issued, so what you get is a diagnostic you can trust - not an automated report with no judgment behind it.

Where we are right now

We're early - no client logos or quotes here yet, and we'd rather say that plainly than pad the page. What you're getting is the same rigour, methodology and personal review on every engagement, from someone with 20+ years doing this work before ChangeReadySolutions existed.

Prefer to talk it through first?

Email us directly and we'll reply within one business day.

hello@changereadysolutions.co.uk

Assess My Change

Tell us about your change, or ask about partnering with us - we'll come back with next steps.

Opens your email client with these details pre-filled - nothing is stored on this site.

Edit mode - click any dashed text to change it.